Contact email: branpokr@gmail.com
1. Purpose and scope of the policy
1.1 This Policy aims to explain how Rose Say (hereinafter “This Application”) collects, uses, stores, protects, and processes user personal information and interaction data when providing AI conversation and content generation services.
1.2 This Policy applies to all global users who access or use this App, and does not target any specific country or region.
2. Types of Information Collected
2.1 Account and Identity Information
2.1.1 Email address, username, and password provided at registration (encrypted storage).
2.1.2 Personalized information such as a profile picture and nickname that the user actively sets.
2.2 Interaction and Content Information
2.2.1 Text, instructions, uploaded materials, and generated content from user conversations with AI.
2.2.2 Usage records, feature preferences, conversation history, and session logs.
2.3 Device and Technical Information
2.3.1 Device Model, Operating System, Unique Device Identifier, IP Address.
2.3.2 Network Status, Usage Duration, Crash Reporting, Diagnostic Data.
2.3.3 Usage behavior data collected by cookies and similar technologies.
3. Purpose of Information Usage
3.1 Providing, running and maintaining the core AI services of this Application.
3.2 Verify user identity, ensure account security and service stability.
3.3 Optimize the effectiveness of AI models, improve the functional experience and service quality.
3.4 Respond to customer service consultations, handle user requests and complaints.
3.5 Prevent fraud, abuse, security threats, and illegal activities.
3.6 Compliance with applicable international legal obligations and compliance requirements.
4. Data Storage and Retention
4.1 User data is stored on cloud servers that meet international security standards.
4.2 Data retention only for the period necessary to achieve the purposes described in this Policy.
4.3 After the account is logged out, the relevant data will be anonymized or deleted within a reasonable period, except as required by law and regulations.
5. Data Sharing and Disclosure
5.1 This App will not sell or lease the user‘s personal information.
5.2 Data is shared only in the following circumstances:
5.2.1 With the explicit consent of the user.
5.2.2 Authorized partners required to provide services (such as cloud storage, message push) and subject to strict confidentiality constraints.
5.2.3 Responding to legal procedures, preventing significant security risks, and maintaining legitimate interests.
6. International Data Transfer
6.1 As a global service, user data may be transferred to servers outside the user‘s country for processing.
6.2 All cross-border transfers comply with internationally recognized data protection standards and contractual constraints.
6.3 Security measures such as encryption and anonymization are implemented to ensure the security of the transfer process.
7. User Privacy Rights
7.1 Access, viewing and obtaining a copy of personal information.
7.2 Correction of inaccurate or incomplete personal information.
7.3 Request for deletion of personal data and conversation records (except as limited by law).
7.4 Limit or object to certain data processing behaviors.
7.5 Data Portability, Exporting Information in a Common Format.
7.6 Revocation of previously given consent.
7.7 To exercise your rights, please email branpokr@gmail.com.
8. Data Security Protection
8.1 Adopting Technological Measures such as Encrypted Transmission, Encrypted Storage, Access Control, Authentication.
8.2 Establish internal security management systems and data processing permissions controls.
8.3 Periodically conduct security assessments and vulnerability detection to prevent unauthorized access.
9. Third-party services
9.1 This App may contain third-party links or plugins, whose privacy policies are subject to third parties.
9.2 Users are advised to read the respective privacy terms before using third-party services.
10. Child Privacy Protection
10.1 This App is not intended for use by children under the age of 16.
10.2 If information about a child is collected without the guardian‘s consent, it will be immediately deleted.
11. Policy Update
11.1 This Policy may be updated from time to time, and major changes will be notified to users through in-app notifications or email.
11.2 Continuing to use the updated Policy is considered accepted.
12. Contact and Complaints
12.1 Questions, requests or complaints regarding the Privacy Policy can be reached through the email address:
branpokr@gmail.com
12.2 We will review and respond to all requests within reasonable time.